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Elaf Fashion (Store Manager)

Elaf Fashion (Libya) based in Tripoli - would like to announce a new vacant position in the capacity of Store Manager

Role and Responsibilities.

Ensure regular training of store staff on all aspects of customer service,product knowledge and selling skills.

Implements a high standard of customer focus within the store.

Regularly assesses customer service standards within store.

Ensure customer needs are met and complaints/queries are resolved in a timely manner.

Achieve the Daily targets for the store.

Achieve target productivity metrics ( sales assistant daily target, sales per sqft) for the store.

Monitor and control expenses ( overtime, local,stock and consumables) through efficient store operations.

Monitor sales performance against last year, last week and budget on a daily and weekly basis and to give feedback to managers and also to communicate to staff

Ensure accurate stock merchandise and management (stock ageing , stock loss, space management)  within the store.

Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback

Oversee and monitor the inventory management in the store ( stock availabililty,order management, back store management, stock movement within store)

Regularly audit own store administration and resolve any issues.

Maintain high standards of visual appearance throughout the store.

Review store reports on sales, commercial profit and stock ageing (slow moving, fast moving and non-moving items)

Maintain a high level of store health and security for Store assets, stock Property.

Ensure control of stock loss and stock damages for compliance

Ensure store expectations and priorities are communicated to staff

Review and provide regular feedback on staff’s performance against expectations

Carry out regular and relevant in-store training and enroll staff on relevant Learning and Development courses

 

 

Key Requirements

 

Good Knowledge of retail processes and retail fashion industry.

Good Knowledge of Merchandising, Stock Management, Staff Management and Inventory processes

Teamwork & collaboration

Communication skills

Report skills.

Good on Excell and Word.

Leadership skills

Coaching and mentoring skills

Customer service orientation

Well-dressed uniform and badge.

Trustworthy.

Positive attitude.

Positive moral.

 

 

Work Condition

Proactiveness and flexibility

High pressure on work

Overtime work.

Working extra work After closing store.

Patience with other colleagues and customer’s attitude.

Working days: 6 days a week and 1 day off.

Able to accept any changes of location or store policies

Able to accept on off peak duties.

To apply:

Please send you resumes along with cover letter (job title mention in the subject of the email) to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

 

*Please indicate that you found this position on https://libyaninvestment.com/ in your application.


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