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Transahara IT & Communications in Tripoli, Libya ( Customer Service )

 Location: Tripoli, Libya
 

 

Trans Sahara Group is part of the HB Group of Companies

 

Trans Sahara IT & Communications (TSIC) is a Libya-based technology systems consultancy & integrator, engaged in procuring, managing, deploying, and supporting enterprise infrastructure and applications is looking for a Customer Service:

 

Job Duties:

 

  • Provide speedy and accurate information by telephone and in writing.

    • Take every opportunity to promote Company services to the customer.

    • Be receptive to complaints or problems, research and resolve them and be aware of possible solutions to make informed decisions and own the problem.

    • Agree and achieve both quantitative and qualitative performance targets and objectives with the Team Leader and ensure they are delivered. 

    • Be able to work and co-operate as part of a team, assisting and supporting colleagues and other departments.

    • Assist in developing processes for constant improvement for the benefit of the customer and company goals.

    • Retain a positive attitude towards learning, growth and change.

    • Take responsibility for own development.

      Requirements:

    • Diploma in communication or other relevant

    • Superior communication skills.

    • Self-control.

    • A good work ethic.

    • Patience.

    • The ability to be relatable.

    • Caring.

    • Willing to help when needed.

    • Experience in dealing with the public.

    • Phone skills.

    • Work well with others.

    • Customer appreciation.

    • Clarity in Communication.

    • Strong IT skills.

    • Excellent attention to detail.

  • GET A JOB

     We are always looking for talented professionals with sales and technical skills to join our team.

    Trans Sahara Group offers an excellent benefits package plus opportunity for professional development and career advancement. Candidates interested in employment should submit a resume and cover letter including salary requirements, via e-mail, to our Human Resources Department.

    This email address is being protected from spambots. You need JavaScript enabled to view it.


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