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Libyan Telecommunication Managers Awarded Certificates


Over a dozen managers from various Libyan telecommunication companies were awarded an internationally recognized certificate by Balanced Scorecard Institute, a strategy management group company based in Cary-North Carolina USA.

The awards were handed to candidates in a special ceremony held in Tripoli on 8 July 2010.

Through Links EBS LLC, its North Africa affiliate, Balanced Scorecard Institute, has conducted two different workshops twice, back-to-back over a three-week period training Libyan executives, managers, planners, and analysts in the Libyan telecommunication sector.

The first of two workshops entitled Balanced Scorecard Professional (BSP) Certification Boot Camp covers the entire range of balanced scorecard topics - organization development, change management and communications planning, strategic planning, objectives and strategy mapping, performance measures and target setting, strategic initiative prioritization, automation, cascading, and strategic management - in one week.

The course covers scorecard development in business, government, and non-profit organizations.

Participants get hands-on practice using a simple, step-by-step process for developing a scorecard system on their own. At the end of the course, participants have access to the BSP online certification exam offered in association with the George Washington University College of Professional Studies.

The second course entitled Developing Meaningful Performance Measures for Business & Government provides essential guidance and allows participants to practice developing meaningful strategic and
operational performance measures for balanced scorecard systems.

Participants are taught what to measure, how to measure directly and indirectly, how to set targets and thresholds, how to develop composite measures using lower level performance measures, how to measure outcomes, outputs, processes, and inputs, and how to use performance information software to produce visually appealing information that can better inform decision making throughout an organization. Leading and lagging measures are explored, as are measures of results and the processes that produce results. This course covers beginning and advanced topics of performance measurement.

The training program was organized by LPTIC, the telecommunications sector holding company and was financed by the telecommunication companies whom opted to have their employees attend the training events.

Present at the closing ceremony was the Public Affairs Officer, Mr. Joshua. N. Baker from the Embassy of the United States of America in Tripoli, Libya.

"The very powerful thing of this business strategy and initiative is that, the world is becoming closer and closer. The language you have studied a couple of weeks its not American, British, European or Arabic it has simply become global" said Mr. Baker when congratulating the participants during his official opening speech.


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